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Transport and parking


We know getting out and about can be difficult for individuals with reduced mobility, there are a number of schemes available in the borough that may make it easier for you. The following pages outline the schemes available with links for more detail including how to apply.

Dial a ride

This is a free door-to-door transport service for elderly and disabled Londoners who are unable to use public transport. You can apply for Dial-a-Ride membership if you are a permanent or temporary resident of the London borough. For more information ring 0343 222 7777 (TfL call charges). To request an application form download the form and guidance from Transport for London Dial-a-Ride Membership.

Freedom pass

This pass is provided by the London Borough of Hillingdon to give older people and people with a disability free travel on almost all London public transport. Read more about the scheme for people with a disability or older people.

Blue/Brown Badge

Blue badge

This scheme helps those with severe mobility problems, who have difficulty using public transport, to park close to where they need to go. This national arrangement of parking concessions applies whether they travel as drivers or passengers.

The scheme also applies to those registered blind, as well as people with severe upper limb disabilities who regularly drive but have considerable difficulty in operating parking meters.
The national concession applies only to on-street parking and some hospitals, not to private car parks.

The application process is the same for both new applicants and current holders whose Blue Badge is due to expire. There is no guarantee that an existing Blue Badge will be renewed based on previous information provided.

Read more about eligibility for the scheme and how to apply or renew a blue badge.

Brown badge

Hillingdon residents over 65 with a Brown Badge can use dedicated parking bays located across the borough.

Read more about how to apply and where you can park.


Taxicard is a scheme that provides subsidised transport for people who have serious mobility impairment and as a result have difficulty in using public transport.

Taxicard holders make journeys in licensed London taxis and private hires vehicles, and the subsidy applies directly to each trip.

Your Taxicard can be used anytime, 24 hours a day, 365 days of the year, subject to taxi and private hire vehicle availability.

To join the scheme you must:

  • be able to use ordinary black taxis
  • have access to a telephone (for booking taxis)
  • be resident in one of the participating London Boroughs
  • be unable to use buses or trains because of either blindness or any permanent or long term disability/injury which seriously impairs your ability to walk. The scheme is not available to people who suffer temporary disabilities (eg a broken leg)

For more information and to download an application form visit the London Taxicard scheme scheme website.

The are some important changes being made to the Taxicard scheme from 1 January 2019, which includes increased benefits for users. More information can be found here.

Last reviewed: 14/12/2018

Useful links


While every care has been taken in the compilation of the information on this website, neither Hillingdon Council or PCG Care Solutions will be held responsible for any loss, damage or inconvenience caused as a result of using the site and any inaccuracies/errors within these pages.

If you choose to purchase services via the Marketplace, you are advised to refer to the Buyers Guide prior to making a purchase, as well as making your own enquiries and seeking independent advice. This is applicable to Adult services only, as there is no Marketplace for Children's services.