Connect to Support Hillingdon
Please review and correct the information below.



What is it?

Reablement is a short and intensive service, usually delivered in the individuals home, which is offered to people with disabilities and those who are frail or recovering from an illness or injury.

The purpose of reablement is to help people who have experienced deterioration in their health and/or have increased support needs to relearn the skills required to keep them safe and independent at home.
We also support individuals to build their overall confidence and maximise their quality of life.

How long does it take?

The service is generally provided for a very short period. Individuals often meet their goals within the first four weeks with an optional further two weeks if their goals are achievable.


Who would benefit from Reablement?

You are likely to benefit from a period of Reablement if you:

  • Are a new service user to Adult Social Care
  • 18 years of age or over
  • Live within the Borough of Hillingdon
  • Have not had Reablement more than three times in the last year

Who is Reablement unsuitable for?

You are unlikely to benefit from a period of reablement if you:

  • Have specialist care/nursing/medical needs for example; significant palliative and/or end of life care
  • Have a rapidly deteriorating condition
  • Are currently wearing a plaster cast or have a restrictive device fitted
  • Have had elective hip or knee replacement, and have been referred to 'Joint School'

Will I have to pay?

If you would benefit from the service it is provided as non chargeable for up to six weeks.

How to access the service

If you are currently in hospital you will normally be referred to Reablement by the hospital discharge team. If you are at home a direct referral can be made to Hillingdon Social Care Direct by yourself or someone acting on your behalf with your full consent.

Case Study

Brenda is 83 and, following a stroke, she had weakness in her left arm

It was reported that Brenda had been forgetting to take her medication which may have contributed to the stroke.

On discharge from hospital Brenda was referred to the Reablement service for physiotherapy and to support her medication compliance. Brenda's Reablement Assessor discussed with her the benefit of having a medication dispenser with a reminder that would alert her at the time her pills need to be taken so that she did not miss her doses.

The dispenser was linked to the TeleCareLine service, who would contact her if she had failed to take her medication on time. Despite being a little apprehensive, Brenda agreed to try the system. The local pharmacist filled Brenda's dispenser with her medication, and Reablement carers supervised Brenda to ensure she was using it effectively.

By the third week of Reablement, carers reported that Brenda was managing her medication dispenser very well, and her regular medication intake appeared to have a positive impact on her function as she was also managing her food and drink preparation independently. Following physiotherapy and exercises, the function in Brenda's left arm had greatly improved. By week five of the Reablement support, she was confident to continue using the medication dispenser without any further support, and was well on her way to achieving her goal of regaining her health and returning to her voluntary job.

Last reviewed: 19/03/2015

Useful links


While every care has been taken in the compilation of the information on this website, neither Hillingdon Council or PCG Care Solutions will be held responsible for any loss, damage or inconvenience caused as a result of using the site and any inaccuracies/errors within these pages.

If you choose to purchase services via the Marketplace, you are advised to refer to the Buyers Guide prior to making a purchase, as well as making your own enquiries and seeking independent advice. This is applicable to Adult services only, as there is no Marketplace for Children's services.